E-mail CouEmail counselling is a form of online counselling that allows a client to work with a qualified online counselor or psychotherapist via an email exchange. The process involves the client typing out their problems and concerns in an email, and the counsellor taking the time to read the email before replying with a considered therapeutic response. Writing down whatever it is that may be clouding our minds can be an extremely effective way of processing negative emotions. Putting pen to paper, or in this case, hand to keyboard – is an ideal way for individuals who do not feel comfortable speaking about their problems to express themselves.Just knowing that there is someone there to receive, acknowledge and respond to your problems without judgment can provide an enormous sense of comfort and support to anyone attempting to overcome a difficult period in their life.